Personal Data Protection and Privacy Policy

As HAN Robotik Sanayi ve Ticaret A.Ş. (“HAN Robotik”), we protect the privacy of our customers' and our website visitors' personal data at the highest level.

This “Privacy Notice” has been prepared to explain for what purposes and by what means your personal data is collected, how it is lawfully processed, with whom and under what conditions it may be shared, how your data security is ensured, and what your rights are.

1. DATA CONTROLLER

Title: HAN Robotik Sanayi ve Ticaret A.Ş.
Address: İkitelli Organize Sanayi Mahallesi, YTÜ İkitelli Teknopark Sokak NO:1/109 BAŞAKŞEHİR/İSTANBUL
E-mail: info@hanrobotik.com
Web Address: https://hanrobotik.com
Phone: 0531 834 6976

2. PURPOSE OF PROCESSING PERSONAL DATA

As HAN Robotik, your personal data is processed for the following purposes:

Carrying out the order, sale, delivery, and after-sales processes of products and services,
Carrying out payment transactions and invoicing processes,
Ensuring customer satisfaction and managing support services,
Carrying out company activities in accordance with the legislation,
Carrying out campaign, promotion, and information activities,
Ensuring system and data security,
Managing consumer complaints,
Fulfilling legal obligations within the scope of Turkish Commercial Code No. 6102, Law on Consumer Protection No. 6502, Tax Procedure Law No. 213, and related legislation

3. METHOD AND LEGAL BASIS OF COLLECTING PERSONAL DATA

Your personal data is collected through fully or partially automated methods via channels such as shopping transactions on our website https://hanrobotik.com, contact forms, customer support requests, email or phone calls, social media channels, and SMS notifications.

This data is processed based on the legal grounds of the establishment and performance of a contract, fulfillment of legal obligations, protection of our legitimate interests, or explicit consent, in accordance with Articles 5 and 6 of the KVKK (Personal Data Protection Law).

4. TRANSFER OF PERSONAL DATA

Your collected personal data may be shared, limited only to the requirements of the task, with:

Contracted cargo, payment, and infrastructure service providers within the scope of order, delivery, and payment processes,
Authorized public institutions, financial advisors, auditing, or consulting firms to fulfill financial obligations,
Business partners providing services such as IT, security, data storage, and call centers,

These transfers are carried out in accordance with the KVKK and relevant legal regulations, by taking data security measures.

5. RETENTION PERIOD OF YOUR PERSONAL DATA

Your personal data is stored for the period stipulated in the relevant legislation or for the period deemed appropriate for the processing purpose, and at the end of this period, it is deleted, destroyed, or anonymized in accordance with the legislation.

In general, commercial records are kept for 10 years according to the Turkish Commercial Code and Tax Procedure Law, and camera recordings are kept for 2 years.

6. YOUR RIGHTS AS A DATA SUBJECT

As a data subject under Article 11 of the KVKK, you have the following rights:

To learn whether your personal data is being processed,
To request information if your personal data has been processed,
To learn the purpose of processing and whether it is used in accordance with its purpose,
To know the third parties to whom your personal data is transferred, domestically or abroad,
To request correction of incomplete or incorrectly processed data,
To request the deletion or destruction of your data in the event that the reasons for its processing no longer exist,
To request notification of these correction/deletion/destruction operations to third parties to whom the data was transferred,
To object to a result against you arising from the analysis of processed data exclusively by automated systems,
To demand compensation for damages in case you suffer damage due to unlawful processing of data.

You can exercise these rights by sending an e-mail to info@hanrobotik.com or by delivering a petition with your original signature to the address of HAN Robotik.

7. PAYMENT SECURITY

Our website uses an SSL (Secure Socket Layer) security system to ensure the security of your purchases. Your credit card or other payment information is used only during the payment process and is not stored by HAN Robotik.

8. USE OF COOKIES

Our website uses cookies to improve the user experience, analyze site performance, ensure security, and offer you customized content. You can restrict or disable the use of cookies from your browser settings; however, some site functions may not work properly in this case.

9. INFORMATION UPDATE AND CONTACT

You can use the following communication channels to update your personal information or to exercise your rights under the KVKK:

E-mail: info@hanrobotik.com
Address: İkitelli Organize Sanayi Mahallesi, YTÜ İkitelli Teknopark Sokak NO:1/109 BAŞAKŞEHİR/İSTANBUL
Phone: 0531 834 6976
Web: https://hanrobotik.com

HAN Robotik Sanayi ve Ticaret A.Ş.
Personal Data Protection and Privacy Policy
Effective Date: 2025